Free shipping on all orders in Hong Kong over HKD $500
Free In-Store pick-up available
Limited-Time Offer: Free Leather Travel Tag on orders HKD $1000+
Find below the list of Countries we currently ship to:
Enter your address at checkout to find your delivery options and costs.
If your country is not listed, you may send us an email for an inquiry (hello@greenlemonatelier.com).
All sales are final. We do not offer refunds of money. However, we do accept exchanges — you can choose another item of the same value.
To be eligible, the item(s) must be:
To request an exchange, please contact us at hello@greenlemonatelier.com within 14 days of receiving your item(s). After this period, exchanges will not be accepted. The customer is responsible for covering shipping costs, or you may simply visit our store to exchange your item in person.
If your item is broken or defective upon arrival, please continue to read below.
This section pertains to jewellery.
We offer a 12-month guarantee for all Les Cleias jewellery. After this period, we cannot accept repairs. To inquire about a repair, please contact us at hello@greenlemonatelier.com with detailed information, and we will provide you with return instructions. You are also welcome to visit our stores with the item(s).
Risk of Loss or Damage:
Green Lemon Atelier is not responsible for loss or damage that occurs during return shipments.
Final Decision:
Green Lemon Atelier reserves the right to make the final determination regarding exchanges and returns.
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